Refund & Cancellation Policy

1. No Refund Policy

The fee depends on the service required. The exact amount is shown in the Student App before you pay. No hidden charges apply. As per our company policy, once a fee has been paid, it is non-refundable, except in the following limited circumstances:

• You were charged more than once for the same request (duplicate payment)
• A technical error on our platform caused the payment to be collected without the corresponding service being initiated

In these cases, please contact us as described below within 7 days of the payment, and we will review and process an eligible refund. Once a refund is approved, the amount will be credited to the original payment method within 7–10 working days. The actual credit timeline may also depend on the customer's bank or payment service provider.

2. Cancellation

You can cancel a registration at any time before paying — nothing is charged until you complete payment. A payment that was started but not completed is not charged; if money was debited for an incomplete payment, it is either confirmed against your registration or reversed by your bank or payment provider, usually within 5–7 working days. Once the fee is paid, the service begins immediately once your payment is confirmed, so a paid registration cannot be cancelled for a refund except in the cases listed above.

3. How to Contact Us

Please reach out to us by email at rdpoona006@gmail.com with your name, roll number, and payment transaction reference. Our team will review your query and respond as soon as reasonably possible.

4. Contact Details

Managed by: Kusanapelli Sai Krupal
Phone: +91 9052692072
Email: rdpoona006@gmail.com